• Sales & Incentive Management

    Given the nature of the activity, sales function in every industry segment is incentive driven, and managing the process of setting the goals as well as transparent mechanism to arrive at corresponding incentive is a challenge most organization face.BART CLM includes a configurable top-down approach to setting sales goal as well as a comprehensive rules driven incentive module which offers every team member a real time as is view into the incentives earned at all times.


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  • Case Management System

    BARTSuite Case Management System is a collaboration platform for customers and support staff to manage tickets. Ticketing system helps you to create, update, resolve, and manage tickets raised by customers. It also provides powerful analytics to understand ticket resolution efficiency of the team. Ticketing management tools enables you to log problems, allocate them to engineers, and track its progress. Ticketing management tools enables you to log problems, allocate them to engineers, and track its progress. A ticket is an element which contains information about support interventions made by technical support staff or third parties on behalf of the customers who have reported an incident that is preventing them from working with the application as they should have been able to. Tickets are created in a help desk or call center environment.


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  • Polls and Survey

    Highly configurable solution to enable inclusive approach to auditing, certification and capturing feedback. Advanced polls and survey management solution to create, manage, customize and publish online polls and surveys. Includes email notifications and multi-page surveys. Can used for various types – in relation to employees, customers, or partners. Many marketing departments make use of polls to gain information on current trends, gauge corporate environment, or obtain public opinion. Schools and other educational organizations use polls as an interactive tool to get students involved in social activities. That is why many organizations look towards having a tool that can provide polling solutions at their fingertips. BARTSuite Polls offer customized and enhanced tools to create and publish high quality, dynamic polls that motivate users to participate. It is an advanced poll management solution that enables you to create sophisticated and appealing polls. You can use these polls to collect opinions from various audience including employees, clients, business associates, and the general public. It is so easy to use  you can build and deploy your poll in no time at all!


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  • Prospecting Platform

    At the core of BARTSuite CLM is the customer engagement module which offers a collaborative interface to manage & engage customers in knowledge development & sharing process –


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  • Spend Management

    Spend management  process complements the budgeting process B50.


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  • Return Merchandise Authorization(RMA)

    The solution automates the Return Material Authorization process enhancing responsiveness, enforcing policies and improving customer satisfaction. In today’s competitive world, customers expect and demand more specialized service.Organizations that deliver products/services to its customers have processes in place to handle product recalls due to defects or damage. An extended connectivity through customer portals improves response time and increases customer satisfaction; and as a result improves business outcome. Having a secured and controlled environment to establish tickets promotes a growth in customer service and overall operational efficiency. BARTSuite Return Merchandise Authorization (RMA)is an extensive customer service portal that enables the return of defective merchandise, repair and replacement of damaged products. The solution automates the Return Material Authorization process and is used by globally distributed user community comprising of employees, partners, and customers.Delivered on a SaaS model, RMA solution integrates multiple processes, managed using disconnected enterprise solutions some of which were deployed OnPremise while others were offered as a SaaS based solutions.


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